Central de Ajuda

My withdrawal was denied

 

This condition is a security measure for both you, the player, and the platform, ensuring the correct transfer of your earnings. Withdrawal can be denied for various reasons:

1 – Transaction rejected by the bank;
2 – Incorrect PIX data;
3 – Discrepancy in registration data.

Please review your registered PIX key in ACCOUNT DETAILS, in your profile on the platform, as processors use the data to send your PIX.

Check the list of accepted banks on our platform.

 

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